2619 N. Telegraph Rd, Monroe, MI, 48162
a1 motors Reviews
My husband and I thought we'd had a great experience, because we got an awesome deal on not one, but two vehicles! The salesmen were very friendly and helpful while we were there purchasing our vehicles. I traded my vehicle in for the one I'd wanted, a Dodge Journey.. The salesmen said it'd come in that day, but that it had been fully inspected and there was nothing wrong with it. My husband took it for a test drive and it seemed fine.. The next day though, the engine light came on so we called Romy at A1 and he said to bring it in and they'd check it out. We took it in, they had the mechanics look at it, and they said they'd fixed the problem. They never said what the problem was, but the engine light was off. It drove good still. So the next day, the engine light came on again! What do you know, they just shut the light off. Called Romy again, and he said to bring it back in. The next day we took it in and they said to take it over to Monroe Dodge Superstore because we had 47 miles left on a manufacturer warranty there. My husband drove it over and there was no warranty with Monroe Dodge. So at this point I was very frustrated because they kept stringing us along. I made an appointment with Monroe Dodge to have it checked out there the following week (2/24/15). Today I get the phone call saying that the vehicle needs $700 worth of work. If you want a vehicle no matter what, go to A1 Motors in Monroe. Don't go there if you want an honest salesmen!! Thanks guys!!
I was looking for an suv with enough room for a family and some storage. A1 showed us a Dodge Journey that was perfect. It had the right space and options we could not be happier. The staff was efficient and knowledgeable. I highly recommend them.
I am very happy with the car that A1 Motors found for me. it has all the options that I wanted and needed. They were attentive and patient while I arranged Insurance. “It was a great experience”. I will continue to recommend them to all of my family and friends. Marilyn
One of your sales people, Steve Sparks, took the time to work with me for an hour last week, and it was one of the most honest, and easiest to understand scenarios of a car sale I've ever been involed with. I was nearing an overage crisis with a lease, and wanting to move to a truck. Steve showed me how it would be possible to move out of it and get into something else. I found the web site very helpful and was able to browse their inventory, complete with pictures. This is where you should start looking for your next car.
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