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Balise Toyota

1399 Riverdale St, West Springfield, MA, 01089

My wife and I were looking for a used car since we had to give our daughter her car to get to work and school. My daughters car died so we needed to find a car with a maximum price budget for my wife. We went to 2 dealers, Balise and a dealer that rhymes with "mia". We met with Tom Wool at Balise and he showed us 2 cars that fit our budget. We took a test drive and Tom did not pressure us to buy either one and told us to call him if we were interested in buying one of the cars. After visiting the "Mia" dealer, we felt rushed, and pressured to buy their car which put us off. They were quite nasty to us when we decided not buy their car. We had put a deposit on that "Mia" car and they did not refund our money until we called the credit card company. We then called Tom who informed us the car had been sold, but he had another we might like. We took a test drive, loved the car and put a deposit down. Tom let us take the car to our mechanic and he told us it was a great deal. Tom NEVER pressured us, and was great to work wit, as was the whole Balise crew. This was one of the best experiences we have ever had buying a car and it was all because Tom never made us feel like we had to buy a car. We will never go to another dealer but Balise, and hopefully Tom will be around for our next car Purchase. Thank you Tom and Balise, Mark and Jan Limero.

Mark Limero

Mark Limero via Google

 
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balise toyota Reviews

  • David Mason

    David Mason via Google

    Justin Carlson (Sales person) Manny and Nelson (Finance) and all those who helped my wife and I buy our 2008 Toyota Corolla was amazing.

    I would recommend them highly, any Balise, but especially Toyota! The staff is helpful and makes the experience more of an event then a purchase. My wife and I are absolutely enthralled with the car, and the help we received from the staff makes everything we did worth it.

    Not to mention that the price we paid for the car, which only had 87,900 miles, was absolutely untouchable. And that's researching through other dealers that had similar cars.

  • Joe Perpetua

    Joe Perpetua via Google

    I purchased a Scion Tc from Balise Toyota Scion back in August, and the experience was phenomenal. Not only did the car look and feel brand-spankin new (for a 2005), but they treat you as if you're family! My salesman Mark Z was funny, laid back, and super hassle-free. Their sales team had very positive vibes and every customer in the building seemed as if they were getting the kind of service that they wanted.
    When it came time to pick up my vehicle, they had a "delivery team" show me all of my car's awesome features and they answered all of my questions regarding my purchase. Two months later, I couldn't be more satisfied with shopping at Balise Toyota Scion. I'm looking forward to when my car's service is due so I can feel right at home again.

  • Arthur Breyare

    Arthur Breyare via Google

    Wanted to do this two days ago but had trouble getting online. This is our third time leasing and it has always been a great experience. We had someone new this year, Mark B and he was wonderful. Made you feel right at home and had all the answers for us. Also, would like to mention Cindy who went through everything we needed to know about the car. Very comfortable feeling . My husband and I give them both an A+ and wish them the best. Got to go, my new Camry is calling.

  • MaryAnn Mulloy-Downs-Surridge

    MaryAnn Mulloy-Downs-Surridge via Google

    I buy all my cars from Balise and have for many years. I always get excellent customer service from Diane Franklin, we have spoken several times. I am always treated well.
    I love Balise. I never worry when I need service on my vehicle. Jess McCarron and Diane are the best!

google reviews 
Balise Toyota Location
There are currently no inventory listed
Hours of Operation
    • Sunday
    • 11:00AM-06:00PM
    • Monday
    • 09:00AM-09:00PM
    • Tuesday
    • 09:00AM-09:00PM
    • Wednesday
    • 09:00AM-09:00PM
    • Thursday
    • 09:00AM-09:00PM
    • Friday
    • 09:00AM-09:00PM
    • Saturday
    • 09:00AM-06:00PM
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