My husband and I have bought several cars in our life together, and this one was definitely the most positive experience, and a very pleasant surprise. All other dealerships should take note of this low pressure, easy and pleasurable way to buy a car. My husband has always said that he would rather have a root canal without anesthesia than by a car! But not at Balise Toyota.
We live close to 2 hours away and had done quite a bit of research on line narrowing our choices down to 2. Although Balise was the closest, we would not have stopped there first had we not felt we were being treated honestly, so it was already clear on the phone that this was our favorite dealer. Donny is exceptional and when we arrived and met him, we immediately felt so comfortable, I eagerly and happily called the other dealer and with great relief let them know we would not be coming there.
Chris, in the financing office, was equally pleasant to work with. We have big kudos for this dealership. Apart from their soft sales policy, their criteria for hiring it is a definite winner.
Hopefully we won't need another car too soon, but when we do we will definitely come back to Balise and will share our experience and encourage all to call Donny first!
Thank you so much.
- Jenny & Ian Eddy, Saxtons River, VT