Balise Toyota

1399 Riverdale St, West Springfield, MA, 01089

Current used car listings include Toyota RAV4, Toyota Camry, Toyota Corolla, Toyota Highlander, Toyota Sienna, Toyota Tacoma and other models from Toyota, Hyundai, Nissan.

All my experiences at Balise have been positive. I've had mostly basic services-oil changes done there, and recently an engine coolant flush/refill.

Service is always prompt, staff are extremely courteous, and prices are very fair - actually, competitive compared to many other shops in the area. Their waiting area is comfortable, with plenty of plush, clean sofas/chairs - Not to mention, free WiFi and two widescreen TVs playing morning news.

Will definitely return for future service...I may even start taking advantage of their tire alignment/rotation services as they seem to be competitive with the big tire service centers.

Justus Guerrieri

Justus Guerrieri via Google

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balise toyota Reviews

  • Jennifer Bethig

    Jennifer Bethig via Google

    I called Balise about a used car I saw online and had the pleasure of speaking with Mark Zolendziewski. I told him I was from out of state (1,000+) miles away and really wanted that car. He was very helpful and made the whole process go smoothly. I wasn't haggled over the phone and he was very honest. He also recommended a website to use for shipping a car. This was probably the easiest car buying experience I've ever had. I will definitely recommend Mark and Balise Toyota to anyone looking for a new/used car.

  • Nikki Pueschel

    Nikki Pueschel via Google

    Everyone here is so nice! I was put in a new car and they did everything for me. It was so nice to not hassle with the rmv or insurance company. If you plan on getting a new car, I highly recommend this place!

  • Joe Trident

    Joe Trident via Google

    Overall Poor to fair

    Worst experience ever. Balise installed satellite radio stopped working. They charged me $ 79 to diagnose the problem and ridiculous amount to repair. Made an apt. and sent my daughter to bring car. She waited 4 4 hours for a 1 hour repair and they were unable to install the receiver. They indicated the one they were sent was defective and they had to order a new one. They did not call for subsequent appointment so I had to chase them down. New receiver finally came in and when setting up appointment I asked them to check to make sure receiver was again not defective and they said they couldn't pre installation. Dropped my car off the second time and surprise surprise the second receiver was also allegedly defective. Satellite radio still not working. Poor communication on their part from the beginning of this whole ordeal and would never bring my car there for service again.

  • David Mason

    David Mason via Google

    Justin Carlson (Sales person) Manny and Nelson (Finance) and all those who helped my wife and I buy our 2008 Toyota Corolla was amazing.

    I would recommend them highly, any Balise, but especially Toyota! The staff is helpful and makes the experience more of an event then a purchase. My wife and I are absolutely enthralled with the car, and the help we received from the staff makes everything we did worth it.

    Not to mention that the price we paid for the car, which only had 87,900 miles, was absolutely untouchable. And that's researching through other dealers that had similar cars.

google reviews 
Balise Toyota Location
98 Autos in Inventory View Inventory
Balise Toyota Inventory »

Hours of Operation
    • Sunday
    • 11:00AM-06:00PM
    • Monday
    • 09:00AM-09:00PM
    • Tuesday
    • 09:00AM-09:00PM
    • Wednesday
    • 09:00AM-09:00PM
    • Thursday
    • 09:00AM-09:00PM
    • Friday
    • 09:00AM-09:00PM
    • Saturday
    • 09:00AM-06:00PM
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