Balise Toyota

1399 Riverdale St, West Springfield, MA, 01089
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Bought a 2014 Toyota RAV4 and everybody was extremely helpful, accommodating, attentive to details and even made adjustments in their schedule to fit my schedule. Everybody was very thorough and personable. I worked closely with Donovan in finding the right car, Chou with getting the best price, Chris in closing the deal with all the paperwork and then Wendy who went over all the apps for the car and hooked up my phone! Highly recommend!

Jessica Bartlett

Jessica Bartlett via Google

Overall Poor to fair
 
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balise toyota Reviews

  • April Eyler

    April Eyler via Google

    Overall Poor to fair

    Manny from Balise Toyota did a tremendous job using his instincts in identifying suspicious behavior from a woman who was trying to buy a car, after 4 days of other fraudulent activity, using my identity. I never thought something like this would happen to me but Manny did a fabulous job in making me feel at ease during a very stressful time (as I'm sure it was for him too) and made sure to follow up and keep me posted as to what was happening. I live in New Jersey but hope to stop in and personally thank him and the dealership if I'm ever in that area.

  • Jess Nadeau

    Jess Nadeau via Google

    Overall Poor to fair

    My experience at Balise Toyota was so amazing. I walked in already thinking the worst because of past experiences at other dealerships. I was quickly greeted by Karen Leonard and it was magic! That woman was so kind and helped me with all my needs. She put me at ease immediately!!!!
    I have never had a smoother process with anything in my life. On the day of pick up, Jonathon Latourelle was also a rockstar!!!! He was very thorough in explaining every detail of my new car inside and out. I may have asked more than my allotted questions but he made me feel like it was my time and that my car was the only car that mattered at that time. He was spectacular!!

    All in all, my entire experience from Karen to Jonathon to Manny the finance “guy” (loved him). Balise Toyota went above and beyond my expectations and I am so grateful that my experience was so smooth and worry free.

  • Nancy Pawlowski

    Nancy Pawlowski via Google

    Overall Poor to fair

    Everyone was curteous and professional. We were pleased with all the information we were given.
    This is our first Toyota, but decided to try it as our family has had good experience with the vehicles they have purchased.
    We would highly recommend your dealership to do business with.
    Thank you.

  • Gino Roman

    Gino Roman via Google

    Overall Poor to fair

    Really good place to shop for a vehicle! Selection and pricing are outstanding. The whole process from choosing to signing is made very easy. The training that you receive to learn your vehicle functions is excellent! If you are looking for a new or used vehicle and don't want the hype associated with the process, this is the place to shop! Karen is great to work with in sales and Wendy for training make one heck of a team. !

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Balise Toyota Location
Hours of Operation
    • Sunday
    • 11:00AM-06:00PM
    • Monday
    • 09:00AM-09:00PM
    • Tuesday
    • 09:00AM-09:00PM
    • Wednesday
    • 09:00AM-09:00PM
    • Thursday
    • 09:00AM-09:00PM
    • Friday
    • 09:00AM-09:00PM
    • Saturday
    • 09:00AM-06:00PM
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