I viewed the vehicle I was interested and test drove it on a Saturday. I was in contact with Martin Fiello via email from just after my test drive until Tuesday, when I purchased the vehicle. Martin was able to work with me on financing to get the terms I wanted, and was able to make sure I got the vehicle that I wanted. I have never had a better customer service experience, and I would highly recommend AutoNation Honda. Worth noting. I compared 6 Honda dealerships within a 100 mile radius, and AutoNation had the lowest price and the lowest dealership added fees. I am incredibly satisfied with my experience.