810 W Wetmore Rd, Tucson, AZ, 85705
dobbs honda Reviews
It’s not a dealer! It’s a scammer. Yes, it is the scam house. I bought a used car from this dealer. Although the marketing guys are good, their finance department is the scam department. The finance manager G***l is an absolute liar. It was the first time, I wanted to buy a car on finance. But this finance manager did not provide me a single true information. Whatever he did was the false information. He charged for extended warranty for a used car without even asking me. As I said, being a first time experience in financing a car, I believed him and he screwed me completely. I lost some money due this. But the important point is not only money, but as buyer you would believe them. Instead, they suck your blood. Never go to this dealer.
On the positive note, after publishing this review the authority of AutoNation contacted me via mail. After providing the details to the General manager via mail, they finance manager called me and returned the (lost) part of extended warranty money. I hope, they will treat their customers like they did to me after publishing the review.
We bought a 2015 CRV form Nick Katuna. He made it a pleasant experience. We replace a 2005 CRV, which we loved. This new 2015 touring is amazing. The safety warning features are great and easy to get uses to. We returned to Honda because we liked the service dept. when it was Dobbs Honda and now AutoNation. Thanks Nick glad we waited. It took a couple of months to get the model we wanted.
I've always been very satisfied with my service (and sales) experience at AutoNation (formerly Dobbs) Honda. My most recent experience with Service was typical. Gregg Cheeseborough kept me informed throughout on what was going on with my car, and the wait time was very reasonable. I always bring my Hondas here for maintenance. The proof is in the results: Three new Hondas purchased here since 2004, and they have all stayed in great shape. Obviously it's working for me. Keep up the great work, guys!
This was the most pleasant car buying experience I have ever had. Aaron responded to my first email with information about the car I was interested in. He quoted the right pricing the first time he responded. He accommodated my requested appointment time and explained the differences in the available cars. when we selected the right car, the finance manager got the papers ready and we were signing within an hour and a half of the appointment time.
Lyndell and Laura Taylor
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