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Dobbs Honda

810 W Wetmore Rd, Tucson, AZ, 85705

This was the most pleasant car buying experience I have ever had. Aaron responded to my first email with information about the car I was interested in. He quoted the right pricing the first time he responded. He accommodated my requested appointment time and explained the differences in the available cars. when we selected the right car, the finance manager got the papers ready and we were signing within an hour and a half of the appointment time.

Lyndell and Laura Taylor

Lyndell TAYLOR

Lyndell TAYLOR via Google

 
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dobbs honda Reviews

  • Pepper Charleston

    Pepper Charleston via Google

    Overall Poor to fair

    I visited AutoNation Honda today, thinking it would be a quick and painless experience. An indicator light (not anything serious) on my dash display caught my attention and I was seeking an explanation and perhaps further instruction for a future appointment, if necessary. Upon my initial contact with Mike, who also happens to be the manager of the service department, I had a bad feeling. He seemed distracted and disinterested in my issue. After describing the indicator light, he hurriedly handed me off to a service tech- Angel. My car was identified to Angel, it was driven away. Mike nor Angel returned to explain what the issue was, why the indicator light was lit, or even acknowledged my presence in the waiting area after that. More than an HOUR AND A HALF later, realizing that the level of customer service at this place was dismal, I had to go looking for Mike, Angel or any other person that could give me some idea of what was going on with my car. It took me close to twenty minutes to track someone down; after that time, it took even longer to locate my car, which was driven off the property without my consent. When they finally returned the car to me, there was no explanation given as to why the indicator light was lit, where my car had been for the previous period of time, or why it had taken them so long to do anything for me. As a last ditch effort, a free car wash was given to me as either a shut up and get out, or peace offering or, apology? Whatever it was meant to be- it was a wasted effort. I was so infuriated by this experience that I could not approach the issue at the time. Now that I've had some time to reflect- I would not recommend this service department to anyone, even with an appointment. I completely understand that having an appointment would have made things easier on them; however, a customer is a customer- the level of service should not be dependent upon whether or not there was an appointment. Not only was this experience a full waste of my time, but now I cannot be certain if my issue was truly resolved, what the issue actually was, or whether I need to have follow up service done at another dealership or auto service location. To be on the safe side, I will be following with with a different service department- I can guarantee that I will never return to this Honda dealership.

  • David Burke

    David Burke via Google

    Aaron Blom was a WONDERFUL sales individual to work with. Very nice and has a good personality. Seems like a straight shooter.

    I would buy a car from Aaron again.

    p.s. The Sales manager was eating his lunch as I left, he stopped and got up to come over shake my hand and thank me for my business. He didn't have to. I thought
    that was nice. He also offered me some of his chicken nuggets. "That was a first" :^)

    A fun buying experience for us.
    D & M Burke

  • Lawrence Fawcett

    Lawrence Fawcett via Google

    Overall Poor to fair

    Scammers on the oil change. They use a bulk oil (Quaker State) that is a regular organic oil , not the recommended Honda Motor Oil they sell in the parts dept. which is a synthetic blend motor oil. So if you get your oil changed there be careful, it's a switch and bait situation, you may think because you are at the dealer you'll get genuine honda parts , but not likely unless you pay extra...check it out! Scammers. Can Not recommend this dealer. They practise deceptive policies.Not an honest ,upfront business.

  • Mary Williamson

    Mary Williamson via Google

    I recently bought a 2013 Honda CRV EX-L from Mike Henry at AutoNation Honda and I can't say enough good things about the whole experience. He was very helpful, and knowledgeable through the entire process. He demonstrated all of the features of the car, took us out on a test drive and spent as much time as we needed making sure that our questions were answered. He also made sure that I felt that I got a fare price for my 2000 Honda CRV that I traded-in. Mike is also there for the after-sale, ensuring that we were pleased with our purchase. I would not hesitate in recommending him to anyone looking to purchase a car. He made the whole experience very enjoyable!

google reviews 
Dobbs Honda Location
There are currently no inventory listed
Hours of Operation
    • Sunday
    • 11:00AM-05:00PM
    • Monday
    • 08:00AM-08:00PM
    • Tuesday
    • 08:00AM-08:00PM
    • Wednesday
    • 08:00AM-08:00PM
    • Thursday
    • 08:00AM-08:00PM
    • Friday
    • 08:00AM-08:00PM
    • Saturday
    • 08:00AM-08:00PM
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