1620 Waukegan Rd, Glenview, IL, 60025
loren hyundai Reviews
BEWARE. If you are female and wanting to buy a car, they will belittle, intimidate, and insinuate you are stupid and will try to con you into purchasing a car at WINDOW PRICE. The sales rep that I spoke with literally only 5 minutes stated word for word "If you don't plan on buying a car, then just say it now because as you can see, the managers are very busy and we are near closing time and I just don't want to go back and forth between prices if you are not a serious buyer." He also stated "You didn't do enough research and I understand you have a budget so if you decide to go to another dealership and buy from them then they are 'lucky.'" I have never felt so angered, frustrated, and absolutely humiliated within a 5 minute time frame. That sales rep has no idea he lost more than one interested customer. I will never go back there again in the near and far future.
After going to Loren Hyundai for an oil change, I mentioned to the service dept that my windsheild wiper fluid didnt always come out when I pulled the handle forward. He told me he would have the mechanic check the screen on the internal pump motor for dirt because sometimes they get clogged. Sounded good to me. When they were done I was told the wiper motor failed and a new one neededat a Cost of $200.I told the service dept that I would take my car home and talk to my husband about replacing the wiper motor. Much to my surprise when I brought my car home my husband took a look at it and the screen was indeed full of muck and had never been cleaned like the mechanic was supposed to do.Good thing I didnt get the new motor.They lied to us about checking the screen. I will never trust them again.
do not buy a car here !!!!!!!!!! If you are looking for a used car, it is best to look for it elsewhere! I would not buy from them and a new car! Horrible place to buy a car, I have not seen! I had the bitter experience of buying a car in the wrong place! They sold me a car ended up with crashed and painted, although they assured me that the car is OK, and even slipped me a clean Carfax! During the transaction they will be your best friend after you leave them your money and sign the paper, more and talk to you do not want to!
This review is for sales. I haven't used their service dpt. yet.
I just purchased a 2014 Hyundai Elantra from here. The entire experience, from entering the dealership to driving away was efficient and pleasant. I never felt pressured, there was no nonsense, and the pricing was fair. This is the fourth car I have purchased in my lifetime, each from different dealers, and this was the best experience out of all of them, by far.
Jim was the salesman, and I believe Tony was the financing agent. I also briefly met the used sales manager whose name I don't recall. All of them were friendly, regular people. I've never been fond of the "car salesman" personality, and none of them had it, which was refreshing and put me at ease.
The financing was also very straightforward - simple interest, none of the backwards-double-reducing whatchamacalit buisness where you wind up paying most of the interest up front.
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