Schaller Subaru

34 Frontage Rd, Berlin, CT, 06037

Today marks the 6th Subaru my family purchased and/or leased from Schaller Subaru and probably the 10th or 11th vehicle from the Schaller Auto Group overall. And there's a reason we keep coming back.

Today, I was in the market for an Impreza. I'd gone online and seen some great lease deals, which I expected since they're coming up on the release of the 2017 and are likely to be clearing the lot. I didn't have an appointment when we went in (and it was really busy) but after looking around the lot, I found a few and we went in to see if we could find a sales person who had time.

I test drove a 5 door, and liked it. The Impreza has some great standard equipment. Then came the money part. I printed off both lease deals I'd seen online just in case. When the price came back about $150 higher per month, I pulled the print outs from my bag and asked the sales guy about it. He brought them to a manger who came back and explained that they were typos and he apologized. But, since he knew that was what had brought us in, he offered to help us out a little bit and allowed us a premium for around the same price.

Although it was a long day there, they made sure we were comfortable and happy with the outcome. They even squeezed us in to deliver the car today so I could drive home and not have to wait until Monday.

I've had cars serviced there before and never experienced an issue, so I'm surprised by the issues stated in the other reviews. We've been going to Schaller Subaru since they opened in Middletown in 2009 - and I recommend them to anyone in the market! No pushy salespeople and they do a nice job of bundling relationships. They've kept us coming back. And I couldn't be happier with my new Impreza!

Angela Marchio

Angela Marchio via Google

 
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schaller subaru Reviews

  • Randee Roucoulet

    Randee Roucoulet via Google

    Sales experience at Schaller is awesome. No pressure, low key and no pricing games. Go See Kevin and tell him I sent you.

  • Donald Brechlin

    Donald Brechlin via Google

    Schaller was a tremendous positive experience for me and my wife. We were never pressured at all and encouraged to take our time and make sure we selected the right vehicle of us. Kevin, our salesman, was professional, knowledgeable, efficient, and always available. I would recommend friends and family to purchase their cars here and when it comes time for the next car purchase, Schaller Subaru will be our first stop.

  • Mark Rosen

    Mark Rosen via Google

    This was the 6th Subaru I have purchased from Schaller, so my feelings about the brand and dealer should not be a surprise. The salesperson I had previously dealt with had retired, but Jerry turned out to be excellent. As usual, everybody I dealt with, Jerry, Frank, and Vince (managers), Lisa (business) could not have been more professional and helpful. When the car was ready for pickup,Jerry's orientation for us of the car's features was particularly noteworthy. I have never had a more comprehensive, understandable walk through.

  • Ekm studios

    Ekm studios via Google

    I just came in to price a Subaru Outback toward the end of the business day, and the staff rallied together not only to get me a deal that I could afford, but to help me drive out with the car in just over an hour. I desperately needed a new vehicle and they were very courteous, and some even worked past their business day to make sure I could complete the purchase. The best part is that they were not pushy, and listened to my needs. They answered every question I could think of, and some that I didn't, and I drove away confident in my purchase, with a very pleasant experience at the dealership.

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Schaller Subaru Location
Hours of Operation
    • Monday
    • 09:00AM-08:00PM
    • Tuesday
    • 09:00AM-08:00PM
    • Wednesday
    • 09:00AM-08:00PM
    • Thursday
    • 09:00AM-08:00PM
    • Friday
    • 09:00AM-06:00PM
    • Saturday
    • 09:00AM-05:00PM
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