I recently replaced my '04 Forester with a 2016 Crosstrek from Schaller Subaru, and I want to say that we had a great experience from start to finish. Both my initial interview with Dan Walker and our follow up with Ryan (my wife and I came in on Dan's day off). Both were great guys, clarified the options that we wanted for us, didn't pressure us, gave us a good price. We decided to place an order that day. There was a glitch...we'd been deciding between white and desert khaki, and, in the end, decided on desert Khaki, but somehow the order went in "whc" and we didn't notice it. Luckily, in talking with Dan, leading up to our car coming off the boat, we realized we'd ordered white and not desert khaki. That's where Dan earned his commission and his kudos. He was able to swap the white with our name on it for a desert khaki exactly like the one we wanted. Thanks Dan! We love our new Crosstrek!