Schaller Subaru

34 Frontage Rd, Berlin, CT, 06037

These guys are crooks! they say one thing to suck you in and then when it's all most done they change their story and now they need more money down and now it's going to be a higher interest-rate. avoid this place at all costs !!!!! Trust me on this. I shopped around don't even bother going to this place!!! Any good reviews you read are from people who work there, friends of people who work there or by somebody too stupid to realize that they were being taken advantage of. Now they are giving me a hard time about refunding my deposit!!

Eric Costanzo

Eric Costanzo via Google

Overall Poor to fair
 
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schaller subaru Reviews

  • Catherine Perry

    Catherine Perry via Google

    Overall Poor to fair

    Dont go here -My First experience with subaru was terrible - Went in on a sat waited three hours and wanted to purchase a car from the lot . They could not tell me the financing had me fill out paperwork to a car they needed to pull from other lot no VIN # given - took a large deposit and could not produce said car with stated time limit . Then cashed my deposit and it took me over a week to get the money back after jumping through hoops and the check was cut in another location requiring me to pick it up as they were not mailing it as they said they would . Meanwhile went to Bertera Subaru in HArtford A+++++ service - Had the car on i wanted in a couple hours and free gas and they went over every detail with me .

  • Tim Durocher

    Tim Durocher via Google

    Overall Poor to fair

    I normally had good service here. However the last trip to get new tires was horrible. I came in for a 10:30 am appointment. It was at 1:00 pm before they gave me a price and told me it would take an hour more. I waited one hour and 15 minutes and went to the desk to ask they told me it would be 45 minutes more. 70 minutes later still not done. I hope that in time the dealer can make things up on future visits. As I said the normally give good service.

  • sean sullivan

    sean sullivan via Google

    Overall Poor to fair

    Best service I've ever had buying a car. Knowledgeable and friendly staff. Makes the experience easy from start to finish

  • Donald Brechlin

    Donald Brechlin via Google

    Overall Poor to fair

    Schaller was a tremendous positive experience for me and my wife. We were never pressured at all and encouraged to take our time and make sure we selected the right vehicle of us. Kevin, our salesman, was professional, knowledgeable, efficient, and always available. I would recommend friends and family to purchase their cars here and when it comes time for the next car purchase, Schaller Subaru will be our first stop.

google reviews 
Schaller Subaru Location
Hours of Operation
    • Monday
    • 09:00AM-08:00PM
    • Tuesday
    • 09:00AM-08:00PM
    • Wednesday
    • 09:00AM-08:00PM
    • Thursday
    • 09:00AM-08:00PM
    • Friday
    • 09:00AM-06:00PM
    • Saturday
    • 09:00AM-05:00PM
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