Schaller Subaru

34 Frontage Rd, Berlin, CT, 06037

I just came in to price a Subaru Outback toward the end of the business day, and the staff rallied together not only to get me a deal that I could afford, but to help me drive out with the car in just over an hour. I desperately needed a new vehicle and they were very courteous, and some even worked past their business day to make sure I could complete the purchase. The best part is that they were not pushy, and listened to my needs. They answered every question I could think of, and some that I didn't, and I drove away confident in my purchase, with a very pleasant experience at the dealership.

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Ekm studios via Google

 
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schaller subaru Reviews

  • Jim Pappas

    Jim Pappas via Google

    Overall Poor to fair

    Be very cautious if you buy a used car from them. They hid everything that is wrong and try and perfume the pig. I bought a Subaru from them three months ago. Initially they showed it dirty (very strange), then they put it in the shade. Both of these thing did a great job in covering the hundreds of scratches on the car and other paint defects. They sprayed something to make the car seem fine but within two days, you could tell the previous owner must have been a chain smoker. I did contact the sales guy and got the complete blow off. Go someplace else to buy a used car because I can't recommend them at all.

  • Bradley nelson

    Bradley nelson via Google

    I had a fantastic experience buying my new car here from Jerry. I got a 2016 WRX limited in world rally blue. One of the last available 2016s around. Everything was taken care of very timely and pressure free. He was able to find me the exact car I wanted (color, trim, etc) right away by going in on his day off to make sure he could make the calls needed to get the car transferred here for me from another out of state dealership. He also took the time to walk me through all the features how everything worked. Financing was also a good experience working with Lisa who help me out being that I'm a first time new car buyer. She walked me through all the paperwork and explained everything well. Would definitely recommend coming to Schaller Subaru for purchasing a new car

  • Jim Woodworth

    Jim Woodworth via Google

    I recently replaced my '04 Forester with a 2016 Crosstrek from Schaller Subaru, and I want to say that we had a great experience from start to finish. Both my initial interview with Dan Walker and our follow up with Ryan (my wife and I came in on Dan's day off). Both were great guys, clarified the options that we wanted for us, didn't pressure us, gave us a good price. We decided to place an order that day. There was a glitch...we'd been deciding between white and desert khaki, and, in the end, decided on desert Khaki, but somehow the order went in "whc" and we didn't notice it. Luckily, in talking with Dan, leading up to our car coming off the boat, we realized we'd ordered white and not desert khaki. That's where Dan earned his commission and his kudos. He was able to swap the white with our name on it for a desert khaki exactly like the one we wanted. Thanks Dan! We love our new Crosstrek!

  • Andrew Charron

    Andrew Charron via Google

    It was the best car buying experience I have ever had. Marc F took great care of me and by working with him ahead of time the process was both fast and fair. I told him the type of car I was looking for (in this case the Legacy) and he had it ready to go when I arrived. Marc knew everything about the car and by the time the test drive was over I was ready to sign the papers. It was great to buy a car in less then three hours including getting a trade done and driving the car away that day with the new car smell that my kids like most. Thanks again.

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Schaller Subaru Location
Hours of Operation
    • Monday
    • 09:00AM-08:00PM
    • Tuesday
    • 09:00AM-08:00PM
    • Wednesday
    • 09:00AM-08:00PM
    • Thursday
    • 09:00AM-08:00PM
    • Friday
    • 09:00AM-06:00PM
    • Saturday
    • 09:00AM-05:00PM
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