34 Frontage Rd, Berlin, CT, 06037
schaller subaru Reviews
Went to schaller subaru today to look at a Lancer. They told me it was on another lot and didn't have air conditioning but said they had an Altima in my price range. They didn't pressure me to give it a try, but I did and I liked it. Incredibly nice and respectful, well organized, great reputation, good prices.
Jim and I just purchased our first Subaru - the 2014 Crosstrek . We love it! Rose Elias was our Leasing Consultant. She was amazing - she made the entire process so easy, and she went way beyond her required job duties in order to make sure we were happy. I feel like we not only bought an amazing car, but also made a friend! In addition, Lisa in financing was also incredible - she got us great financing, and was very helpful and thoughtful. And I can't forget to mention Bob, who also went above and beyond in order to detail our car and add the Scotchguard protection at the last minute!! Thank you, everyone, for making it fun to buy a car. We will definitely be back! ~ Becky & Jim Cutler
We just purchased our third car from Schaller; two have been Subarus from the same sales consultant, Matt Camp. Matt makes the buying experience a pleasant one. His sales technique is to listen to what the customer wants and then helps to find that car. Everyone we dealt with came across as low-pressure and truly believing in the products they were selling. We'll be back when our daughter is looking for a car!
We are by no means new to car buying, but I must say that this was by far the best, most low-pressure process we have encountered. We know the dealer family as we have purchased or leased four vehicles in the past from Schaller Honda. Our sales consultant was/is Kevin Lubinski. Rather than launch into an immediate "sell" on a car, he asked what we were looking for. He pulled a few cars from the inventory and took us on the test drive. What stands out for us is that he went over the important aspects of the vehicle not on the lot, but at the midpoint of the test drive. Though this might be standard practice at the Subaru dealership, it was new for us and quite welcomed. We were away from all of the distractions that you feel at a dealership, and we were able to take away the key safety features of the vehicle...which, by the way, is what sold the vehicle. Kevin is who made that happen. We love the Schaller family of dealerships and keep on coming back. Beyond sales, Lisa (and her sister, Lori at Honda) are AMAZING, efficient, and make the closing of the deal a pleasure!
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