Schaller Subaru

34 Frontage Rd, Berlin, CT, 06037
Map and Directions

Brought my 2014 Outback in for 75,000 mile service... basically an oil change, tire rotation, check anything for signs of failure. This was my first experience at Schaller and I was kindly guided by a service report to where to wait and what they would do on my vehicle. Their lounge area is very nice, free WiFi, very comfortable with free water, coffee and tea. The only thing I had an issue with was it took just over and hour and a half to do this service which shouldn't take more than 45 minutes. I did schedule in advance through the MySubaru app so it was not a surprise visit. Other than that it was a wonderful experience and I plan on going back. Would recommend to a Subaru owner.

Tyler Smith

Tyler Smith via Google

Overall Poor to fair
 

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schaller subaru Reviews

  • Tyler Smith

    Tyler Smith via Google

    Overall Poor to fair

    Brought my 2014 Outback in for 75,000 mile service... basically an oil change, tire rotation, check anything for signs of failure. This was my first experience at Schaller and I was kindly guided by a service report to where to wait and what they would do on my vehicle. Their lounge area is very nice, free WiFi, very comfortable with free water, coffee and tea. The only thing I had an issue with was it took just over and hour and a half to do this service which shouldn't take more than 45 minutes. I did schedule in advance through the MySubaru app so it was not a surprise visit. Other than that it was a wonderful experience and I plan on going back. Would recommend to a Subaru owner.

  • Jacqueline Bassett

    Jacqueline Bassett via Google

    Overall Poor to fair

    I had issues with my car, and Jose at Subaru immediately assisted me, he identified and solved the issues. I appreciate the excellent, professional car services. Thank you for helping me in short notice and making my car safe!

  • K San

    K San via Google

    Overall Poor to fair

    They are ALWAYS booked. And when you get an oil change service, it takes 2-hours. Then NO ONE calls your name to say it is ready. You are supposed to assume that the car service is complete. My advice to Schaller is to allot more time frames on Saturdays. Most people do not work on the weekends, and are more likely to want car services on the weekends than the busy weekdays. Duh!

  • Joe Barone

    Joe Barone via Google

    Overall Poor to fair

    Purchase 2018 Outback Touring. Excellent sales team. Good prices. Pleasure to deal with. Dan was awesome. Son purchased in 2016 same story. Went back when I was ready.

  • Chris Kiley

    Chris Kiley via Google

    Overall Poor to fair

    Fantastic service, great sales team and management team. Great selection of vehicles at aggressive prices! The waiting room is spacious and comfortable and they provide snacks and bottled water while you wait. Jerry, our sales rep, and Marc, the sales manager were extremely accommodating and friendly. We test drove the Subaru Forester and loved the way it handled and loved the giant sunroof. We were initially thinking about doing a Honda CR-V so Jerry got one of their other locations to drive over a CR-V so we could make sure we liked the Forester the best (we did)!

    I highly recommend Schaller Subaru (especially Jerry!)

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Contact
34 FRONTAGE RD, Berlin, CT, 06037
Map & Directions
(860) 826-2043
BestCarFinder Rating Write a Review
Hours of Operation
    • Monday
    • 09:00AM-08:00PM
    • Tuesday
    • 09:00AM-08:00PM
    • Wednesday
    • 09:00AM-08:00PM
    • Thursday
    • 09:00AM-08:00PM
    • Friday
    • 09:00AM-06:00PM
    • Saturday
    • 09:00AM-05:00PM