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Schaller Subaru

34 Frontage Rd, Berlin, CT, 06037

I had a great experience the moment I contacted Schaller Subaru regarding a 2015 WRX. After I arrived at Schaller I was introduced to my sales consultant, Kevin Lubitski, whom gave me the most pleasant car buying experience. Although I was sitting in a car dealership there was no pressure at all. Kevin presented me all my options without pushing certain options or cars.

Furthermore, going through the financial paperwork with Lisa Samenfink was as painless as it could get. Like Kevin, she presented me with my options without any pressure at all.

The day I picked up my car, Kevin showed me how everything in the car worked and functioned.

Thank you to the team at Schaller Subaru for making this purchase the most friendly and professional experience. I had the WRX in my driveway within the week! I'm loving the car, and I'm glad I made the purchase here.

Kai Chau

Kai Chau via Google

 
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schaller subaru Reviews

  • Amy Zeleznock

    Amy Zeleznock via Google

    I enjoyed the warm, friendly personal attention I got at Schaller Subaru. From the moment I walked in I was greeted and asked what I was looking for. Pressure from Marc Fantozzi, my salesman, was minimal and I very much appreciated that he focused his conversations to me (the purchaser of the car) and not directly to my boyfriend who was also along on the trip. Marc made a point before we went out for the test drive to show me all the different features/buttons on the Crosstrek and what they did and how they might have been different from the car I was currently driving. He literally went bumper-to-bumper, including under the hood, explaining every part of the car. When we sat down to discuss car features and what I was looking for, Marc had informed me that almost the exact car I was looking for would be arriving on a truck a few days later. I had placed a hold on the car and Marc had sent me a nice update to let me know when the car arrived a few days later. He's always willing to help out, even providing his cell phone number for questions!

    -1 star due to some confusion over out of pocket price. We had all discussed and agreed upon a number and the day before I was to pick up the car, we stopped in to confirm all numbers and add on a extended warranty package. The number that was given to me was slightly more than what I had initially discussed to finance (extended warranty excluded). Apparently in discussing the numbers and possible monthly payments, taxes and other fees were not factored in, raising the price. I wound up putting a bit more down than I was expecting so I didn't finance more than what I was initially expecting to. Other than that it was a good experience.

  • judi lee

    judi lee via Google

    We recently purchased a 2015 Subaru Outland and the sale agent David Pricone did a great job for us, my husband meet David in the spring when he was researching for new cars and my husband told him that we wanted to wait for the 2015 models based on attending the spring auto show in NYC and seeing the new model features. David followed up with us in late Sept when the new Outbacks were coming in. We made the decision to buy this model and David worked with us to arrive on the price and options we wanted. He then followed up with us almost on a weekly basis to give us a status on the car arrival. We concluded the purchase last week and was very happy and impressed with the experience. This is the fifth Subaru that we have in our extended family! I highly recommend David and this Schaller dealership to anyone who is looking to buy a Subaru and I mentioned him to my son who will be buying another Subaru next year, probably a WRX! Great Job, David!!

  • Rocco Sanzo

    Rocco Sanzo via Google

    What a great experience! Matt Carcio was my sale rep and was great. His background as a tech was super helpful. Vince Giordano is the Subaru GM. After a little hiccup at the start of the process, Vince got involved and squared everything up. He made it a painless and easy process. The only issue I really had was waiting for my new 2015 Outback! However, there was nothing Schaller (or any Subaru dealer) can do about that as the demand is so high - Subaru's fault for making such a great vehicle that everyone wants! HA. Anyway, my Outback is in and I've had it for a few days. I can't be more happy!! Now, it just needs to snow!! I highly recommend Matt, Vince and Schaller for your Subaru needs!

  • Noel Garrett

    Noel Garrett via Google

    We are by no means new to car buying, but I must say that this was by far the best, most low-pressure process we have encountered. We know the dealer family as we have purchased or leased four vehicles in the past from Schaller Honda. Our sales consultant was/is Kevin Lubinski. Rather than launch into an immediate "sell" on a car, he asked what we were looking for. He pulled a few cars from the inventory and took us on the test drive. What stands out for us is that he went over the important aspects of the vehicle not on the lot, but at the midpoint of the test drive. Though this might be standard practice at the Subaru dealership, it was new for us and quite welcomed. We were away from all of the distractions that you feel at a dealership, and we were able to take away the key safety features of the vehicle...which, by the way, is what sold the vehicle. Kevin is who made that happen. We love the Schaller family of dealerships and keep on coming back. Beyond sales, Lisa (and her sister, Lori at Honda) are AMAZING, efficient, and make the closing of the deal a pleasure!

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Schaller Subaru Location
There are currently no inventory listed
Hours of Operation
    • Monday
    • 07:00AM-08:00PM
    • Tuesday
    • 07:00AM-08:00PM
    • Wednesday
    • 07:00AM-08:00PM
    • Thursday
    • 07:00AM-08:00PM
    • Friday
    • 07:00AM-06:00PM
    • Saturday
    • 08:00AM-05:00PM
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