34 Frontage Rd, Berlin, CT, 06037
schaller subaru Reviews
Schaller Subaru was the best car buying experience I have ever had! I have owned 2 Subarus in the past, and while I loved both of my cars, both of the other 2 dealerships I had dealt with were the stereotypical, high-pressure sale, greasy slick-backed hair salesman, rake you over the coals experience that the car industry is typically known for. Not so at Schaller! We were met by Matt Camp, with a friendly smile as soon as we walked in the showroom. It was a very busy Saturday, and Matt told us that he had an appointment in a few minutes, so he would not really be able to help us long, but that he would get started by answering any questions we had before he found someone else who could help. His "not helping us long" ended up being at least a half hour of very easy, informative conversation answering any questions that we had and thoroughly explaining everything that we needed to know about the new 2016 Forester I was interested in! He then went and found another salesman for us so that he could take care of his appointment, in walks David Pricone. David was very knowledgeable as well and re-explained and reconfirmed everything Matt had told us. He was very patient through the whole experience, from multiple test drives to working out many #'s options for us so that we could find what fit best for our budget. He was very friendly and personable and knew the Subaru products extremely well. You can tell that everyone at Schaller really knows Subaru and really believes in and trusts what they are selling. David was very helpful in tailoring the Forester to my specifications so that I got exactly what I wanted - nothing more, nothing less. David was very laid back and not pushy about trying to get me to get things I did not want or need and was very honest about some of the options that I was on the fence about. He was also very good with follow-up calls and keeping me informed on the status of my car's delivery to the dealership. Lisa in finance was excellent - so personable and friendly and always had a smile on her face, even AFTER dealing with the hassles of the new "improved" DMV system that was giving her such a hard time!! There was no back & forth haggling, no "let me go check with my manager and see what we can do" , no gimmicks with free this and free that - just straight forward pricing. I will definitely recommend Schaller to friends & family and will return to do business when my Forester is due for an upgrade! I am one very satisfied customer!
Dave Sevigny was my salesman, and he did a very good job. Pleasant to deal with, and very eager to help me at every turn. I highly recommend Dave and Schaller as a great place to do business.
A week ago today we bought a brand new 2015 Forester from John Benner. John made our experience very easy and positive with buying a car. Overall the whole experience was great and will look forward to buying our next Subaru from John at Schaller again. I will be sure to spread word on top notch customer service! Thank you!
My husband and I went to Schaller Subaru after visiting another dealer. The previous dealer were not helpful. Matt Camp at Schaller greeted us right when we walked in and was very informative and helpful in making our decision. We went there thinking we wanted a certain model and after spending time with us and listening to us, Matt suggested to try taking another model for a spin, which we did. He thought it would be a better fit and he was absolutely right. We had a great experience and would recommend this dealership to everyone.
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