Balise Toyota

1399 Riverdale St, West Springfield, MA, 01089
Map and Directions

This was my second purchase from Balise, and the overall experience did not disappoint. If anything, it was even better. From the initial meeting with Mathias to the car pickup with Wendy...a very relaxing, stress free, and fun experience. Mathias was very enthusiastic and energetic about my business. Wendy was genuinely excited to “introduce me” to my new truck, and was very knowledgeable about the truck features and made the excitement of picking up the new truck a blast. The Balise team is a gold star staff.

Thanks!

Dana Spice

Dana Spice via Google

Overall Poor to fair
 

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balise toyota Reviews

  • Dana Spice

    Dana Spice via Google

    Overall Poor to fair

    This was my second purchase from Balise, and the overall experience did not disappoint. If anything, it was even better. From the initial meeting with Mathias to the car pickup with Wendy...a very relaxing, stress free, and fun experience. Mathias was very enthusiastic and energetic about my business. Wendy was genuinely excited to “introduce me” to my new truck, and was very knowledgeable about the truck features and made the excitement of picking up the new truck a blast. The Balise team is a gold star staff.

    Thanks!

  • Hilary Santos

    Hilary Santos via Google

    Overall Poor to fair

    We just bought our 4th car from Balise Toyota! We have had the best car buying experience and will return again and again! We work with Mark R and he makes us feel comfortable while shopping for the perfect fit! There is never any added pressure to spend more then we’d like. He laughs at our silly jokes and answers all of our ridiculous questions! Wendy is thorough and fun in her explanation of the cars features and specifications! Manny in finance finishes the experience with the utmost professionalism! We will never shop anywhere else!!!

  • stefanie velazquez

    stefanie velazquez via Google

    Overall Poor to fair

    When you first walk into Toyota you’re greeted with a smile!! Joe my sales rep was AMAZING!!!!. He sat us down and went over everything we needed to know about the car we were thinking about purchasing. He took time out to let both my boyfriend and I test drive the car to see if we both like the car. Joe also, went over every detail about financing vs. leasing a vehicle. He was very pleasant, informative and really new the vehicle . Jared was the gentle man who sat with me and explained the car to be one step at a time he was very Friendly, very sweet and really new the car inside and out! He Showed me pretty cool things the car offers and even synced all my info to my new vehicle he was awsome.. Mark is the man who put it all together was super funny , very nice and very straight forward with what is good to get and what doesn’t really need to be added to my lease. He was again great... my experience was great and I look forward to be apart of the Toyota family... I LOVE MY NEW CAR!!!! Thank you guys so much for all the support and help...

  • James Heany

    James Heany via Google

    Overall Poor to fair

    I have bought three cars total through this dealership. Both used cars and new. The service and commitment here is beyond reproach. I have dealt with Richard and Mathias for the car salesmen and they are both honest, friendly, and have a lot of good information that suits what you are looking for. They are not here to try to sell you any vehicle just for the sale but rather take a true interest in what you are looking for and may even offer better alternatives that you were previously unaware of. Great job

  • Tom Therrien

    Tom Therrien via Google

    Overall Poor to fair

    My wife and I have bought 4 cars from this location over the years and countless family members as well. Everyone there is always so friendly, honest, and trustworthy. Most car dealers you feel like your getting the short end of the stick, but not here. This dealerships takes care of you like you are family. My salesman was joe, he took the time to help me find what I was looking for and the different options for my price range. I found the car I liked on Wed., Friday I made the decision, and I was driving my new car home Saturday. It was a painless experience and they took care of everything right there that needed to be done. The sales manager and finance managers took the time out of their days to ensure that I was well taken care of and were available to answer any questions. I would honestly rate this experience as a ten star.

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Contact
1399 RIVERDALE ST, West Springfield, MA, 01089
Map & Directions
(413) 306-3037
BestCarFinder Rating Write a Review
Hours of Operation
    • Sunday
    • 11:00AM-06:00PM
    • Monday
    • 09:00AM-09:00PM
    • Tuesday
    • 09:00AM-09:00PM
    • Wednesday
    • 09:00AM-09:00PM
    • Thursday
    • 09:00AM-09:00PM
    • Friday
    • 09:00AM-09:00PM
    • Saturday
    • 09:00AM-06:00PM