Betten Chevrolet Gmc Cadillac

2474 Henry St, Muskegon, MI, 49441
Map and Directions

My husband and I have bought 4 veichles through Betten, 2 of them within the last couple of months. We worked with Andrew Stewart and we couldn’t be happier with his exceptional service! Every interaction we’ve had at the dealership has been great from the body shop to the front desk, sales and finance department.

Dannielle Higgins

Dannielle Higgins via Google

Overall Poor to fair
 

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betten chevrolet gmc cadillac Reviews

  • Dannielle Higgins

    Dannielle Higgins via Google

    Overall Poor to fair

    My husband and I have bought 4 veichles through Betten, 2 of them within the last couple of months. We worked with Andrew Stewart and we couldn’t be happier with his exceptional service! Every interaction we’ve had at the dealership has been great from the body shop to the front desk, sales and finance department.

  • Amanda Church

    Amanda Church via Google

    Overall Poor to fair

    I traded in my 2008 Ford Escape for a 2017 Chevy trax. I had a great experience with Todd Robinson.
    My husband and I have been looking for a new car for almost 2 years but I still owed on my escape so no place would work with me. After my parents bought their car there a couple days before me, I decided to give them a try. They gave me a great price for trading in my escape in its current condition, and we were finally able to get financed.
    I was there for 5 hours which was a long time, but it took a while to hear back from the finance companies and it took me a bit to find a car I liked. But Todd made the process great, and enjoyable. There was a stain in the fabric on the roof and Spot on the mirror that needed to be buffered out and they took car of it in about a half an hour. So far I love my trax. It’s a huge upgrade from what I had before and runs great. It also comes with a warranty which is reassuring. I’ve read some bad reviews about their service department so I’m hoping I don’t have bad luck.

    Overall, I’m really happy with my experience and that the sales people weren’t pushy and were patient while I decided what car I wanted. As long as the service center is good, Betten Baker will definitely get my service from now on!

  • Valerie Muyskens

    Valerie Muyskens via Google

    Overall Poor to fair

    Good service. Purchased my vehicle from them and almost always have them service it. Complimentary car wash and vacuuming keeps me going back. However, beware of add on charges. They are constantly trying to have me flush fluids or up charge for a muffler replacement that I don't need. I just stick to oil changes with them now. If I didn't I'd be broke.

  • Amanda Boss

    Amanda Boss via Google

    Overall Poor to fair

    From beginning to end Greg Pike was awesome, he went above and beyond to get me in a car that fit my needs. His communication was great and he answered any question I had. Being new to leasing he made the whole experience easy. And I got to drive away with a brand new car for the first time in my life.

  • Sara Rainwater

    Sara Rainwater via Google

    Overall Poor to fair

    I brought my car in to have a wheel bearing replaced. Upon picking my car up I was informed that I had two bent wheels in the front. I was quoted $565 a wheel with a $30 fee to transfer the tires. I then took my car to Discount Tire. The guys at Discount Tire found NOTHING wrong with ALL FOUR wheels on my car! They balanced my tires for me and my car rides like a champ. Not to mention they had my car for about an hour and I was charged NOTHING. I will be forever leery about raking my car back to Betten for ANY kind of service!!

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Contact
2474 HENRY ST, Muskegon, MI, 49441
Map & Directions
(231) 755-3711
BestCarFinder Rating Write a Review
Hours of Operation
    • Monday
    • 09:00AM-08:00PM
    • Tuesday
    • 09:00AM-08:00PM
    • Wednesday
    • 09:00AM-08:00PM
    • Thursday
    • 09:00AM-08:00PM
    • Friday
    • 09:00AM-06:00PM
    • Saturday
    • 09:00AM-04:00PM