Lee Auto Mall

777 Center St, Auburn, ME, 04210
Map and Directions

Great place for an oil change. Went to Honda to get my Highlander oil changed. Great price and great service

Myrna Morisseau

Myrna Morisseau via Google

Overall Poor to fair
 

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lee auto mall Reviews

  • Myrna Morisseau

    Myrna Morisseau via Google

    Overall Poor to fair

    Great place for an oil change. Went to Honda to get my Highlander oil changed. Great price and great service

  • Lance Brown

    Lance Brown via Google

    Overall Poor to fair

    A few weeks ago I had to go to the service department as I thought I was having some car issues. I showed up as the first appointment of the day and spoke to Ross the service manager. I outlined the issue that I was having and then he troubleshot it and it turned out I was not experiencing an issue at all. I have dealt with Ross in the service department in the past and I've always found them to be very kind and willing to go the extra mile whether it be for a repair or if I just need an air in the tires. It seems the people that lie understand that it's the ongoing customer service that keeps a lot of people coming back and buying cars, and not just a good deal when buying a car. I have recommended Lee Auto Mall two others when I learn that they are seeking to purchase a new car.

  • K McCanless

    K McCanless via Google

    Overall Poor to fair

    Asked for them to check my suspension when I took my car in for service. Was told they did and everything was fine. Turns out they did NOT check ANYTHING, and now that my car is no longer under warranty I have to pay for the lower swing arm. WILL NEVER LET THEM TOUCH MY CAR AGAIN. Scam artists, all of them

  • Mary Jo Clements

    Mary Jo Clements via Google

    Overall Poor to fair

    People who work here make this place great...keep up the great customer service! Thank you for taking good care of us!

  • Katherine Hinkley

    Katherine Hinkley via Google

    Overall Poor to fair

    LEE GETS ZERO ⭐️ FROM A LOYAL CUSTOMER

    I traded in my 2015 Jeep for a 2017 & asked to have the grill, angel halo headlights & fog lights removed & returned as they were a x-MAS gift from my 13 y/o son & I would give them back the original brand new grill & lights from Mopar. It was discussed & agreed to by Service & Sales as part of the deal.

    When I went in to bring the parts, my parts had not even begun to be removed as promised. I spent the next several weeks getting the run-around on who had them. I spent the last few days chasing the sales guy & sending him the receipts when I was finally told they were missing.

    After going in on Saturday, Ed, some manager person, met w/ me & stated he would write a check to cover the replacement of the items that they lost as it was their error. I could get the $ to replace them on Monday.

    Now, as I am attempting to collect the check as I was told, I am now being informed they have 1 of the 2 pieces of the grill so they will not reimburse now for that. I asked how I was supposed to attach it to th e vehicle. The response from Ed was “I don’t know, you said grill”. I explained that both pieces were needed & that BOTH PIECES are the grill~like buying a PAIR of shoes but only getting 1. He still is refusing to cover the $ then stated he was doing ME A FAVOR by even attempting to fix their error!!!!

    I have bought 6 Jeeps from them @ +$35,000 & will NEVER NEVER NEVER NEVER NEVER NEVER go there again or refer anyone!

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Contact
777 Center St, Auburn, ME, 04210
Map & Directions
(207) 784-5441
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Hours of Operation
    • Monday
    • 08:00AM-07:00PM
    • Tuesday
    • 08:00AM-07:00PM
    • Wednesday
    • 08:00AM-07:00PM
    • Thursday
    • 08:00AM-07:00PM
    • Friday
    • 08:00AM-06:00PM
    • Saturday
    • 08:00AM-05:00PM