Finnegan Chrysler Jeep Dodge Ram

26433 Southwest Freeway, Rosenberg, TX, 77471
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I bought a used Dodge Ram 1500 from them at a decent price, but after I paid and left with the truck is when I noticed a few problems. It was raining when I bought it and it masked the scratches and dents I found on the roof the next morning. The reason I noticed it was from the second story of the house looking down to admire my new truck. I didn't think I had to check the roof if they (supposedly) already inspected the vehicle, nor was it written in their inspection report. I also found a pool of water under the steering wheel and found the source to be coming from the roof. It was from one of the dents in the roof and drips along the electrical fuses/wires next to the cluster panel of gauges behind the steering wheel. I called the salesman numerous times, but he didn't return my calls. I took pictures and sent them to him, still nothing. I live in Corpus Christi and finally drove to the dealership to get some answers. I talked with the manager, he looked at the leaking roof, took my number again, said he could fix it, and I haven't heard anything from him in over two months. Also, the front end alignment was off and although I can't prove that they knew about it, I shouldn't be paying hundreds for an alignment after a couple months of use.
1) Scratched, Dented, Leaking Roof
2) Alignment issues
3) Zero communication
4) My time away from work to pay more money out of my pocket due to their lack of customer service.
I wouldn't recommend a vehicle from them to anyone I care about or hated.

Ryan Woodring

01/30/2015
 

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finnegan chrysler jeep dodge ram Reviews

  • Ryan Woodring

    01/30/2015

    I bought a used Dodge Ram 1500 from them at a decent price, but after I paid and left with the truck is when I noticed a few problems. It was raining when I bought it and it masked the scratches and dents I found on the roof the next morning. The reason I noticed it was from the second story of the house looking down to admire my new truck. I didn't think I had to check the roof if they (supposedly) already inspected the vehicle, nor was it written in their inspection report. I also found a pool of water under the steering wheel and found the source to be coming from the roof. It was from one of the dents in the roof and drips along the electrical fuses/wires next to the cluster panel of gauges behind the steering wheel. I called the salesman numerous times, but he didn't return my calls. I took pictures and sent them to him, still nothing. I live in Corpus Christi and finally drove to the dealership to get some answers. I talked with the manager, he looked at the leaking roof, took my number again, said he could fix it, and I haven't heard anything from him in over two months. Also, the front end alignment was off and although I can't prove that they knew about it, I shouldn't be paying hundreds for an alignment after a couple months of use.
    1) Scratched, Dented, Leaking Roof
    2) Alignment issues
    3) Zero communication
    4) My time away from work to pay more money out of my pocket due to their lack of customer service.
    I wouldn't recommend a vehicle from them to anyone I care about or hated.

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26433 SOUTHWEST FREEWAY, Rosenberg, TX, 77471
Map & Directions
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